Unlock beautiful furniture pieces

FAQs

Why are you called Port de Soller Furniture ?

When we decided to start the business, one of our key objectives was to deliver Beautiful Furniture. We also knew that we wanted to take influences from around the world, and apply them to our product range. We’d just returned from a family holiday in Port de Soller (Mallorca). Its such a beautiful place that we decided to name our company after it ! In addition, the ‘Port’ in Port de Soller can be seen as a gateway to a world of influences.

 

Why should I buy Furniture or Home Furnishings from you when there are lots of other, more well known stores to choose from ?

We have many years experience within the retail sector, and more specifically within the Furniture and Home Furnishings sectors. The partners in the business have held senior positions in some of the best known retail brands in the UK, so they understand the market and how customers shop. Moreover, the reason we started Port de Soller is that we have a real passion for product, and a real desire to provide excellent customer service.

 

Where is your company based ?

We are based in Alderley Edge, Cheshire. Approximately 5 miles from Manchester Airport.

 

Where is your Furniture made ?

We work very closely with a small number of manufacturing partners in Europe and Asia. Currently, 3 of the largest producing countries for us are Indonesia, Austria and China. Our manufacturing partners are all specialist furniture makers who take pride in using some of the finest quality materials available, and employ skilled craftsmen and artists to create beautiful, high quality pieces.

 

Does your business care about the environment ?

Yes, absolutely. For example, we would never enter into business with any manufacturing partners until they were able to demonstate that all timbers used in production have chain of custody certification. This means that all such timbers are sourced ethically, and only from accredited sustainable forests.

 

Do you deliver anywhere in the UK ?

Yes, absolutely.

 

How much do you charge for delivery ?

We have a simple charging method for home deliveries, which applies right across the UK;

Small Items (Bedside Chests, Lamp Tables etc.) – £30.

Medium Items (Larger Chests etc.) – £40.

Large Items (Very Large Chests, Dining Tables, Wardrobes etc.) – £50.

*If your order value is over £500, it qualifies for Free Delivery.

**If you are ordering multiple items you will only pay one delivery charge.

 

Can you deliver abroad ?

Just give us a call, or drop us an email and we’d be happy to look into it for you.

 

How long will you take to deliver if I place an order ?

We always aim to have your items delivered within 10 working days from receipt of order. In many cases we will deliver more quickly than this. We’ll always keep you informed, and one of our friendly delivery drivers will call you in advance to discuss a suitable delivery slot.

 

Does your Furniture require any assembly by the customer ?

No, we don’t sell flat packed furniture. All of our Furniture is fully assembled.

 

What if I decide I don’t like the item once its delivered ?

No problem. Just give us a call, or send us an email and we’ll arrange to have the item(s) collected and returned. We’ll give you a full refund. The only thing we ask is that you notify us within 14 days of receipt of goods, and that you place the items back in their original packaging.

 

Do you have a shop ?

No. One of the ways we’re able to sell beautiful, high quality furniture at affordable prices is that we’ve decided to avoid the overheads associated with having a shop. We do plan to open a small showroom as the business develops, so that we can invite customers to meet us and have a closer look at our product range.

 

You’re a website. Is there anyone in your company I can actually speak to if I have any questions ?

Yes, absolutely. You’ll find our contact numbers on the Contact Us page. Just give us a call, we’d love to hear from you.

 

 

 

 

 

 

 

 

 

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