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Delivery & Returns

Home Delivery

All of the items on our website will be delivered direct to your home by our friendly and efficient courier partners. We have taken the decision to partner up with two independent couriers. Both couriers have been hand picked, and you can be assured that whatever your purchase from Port de Soller, it will be handled efficiently and with care, by people who share our values and commitment to high quality customer service.

We hold stock of the majority of the items listed on our website, and endeavour to deliver these items to your home, within 10 days of receiving your order. In many cases your item(s) will be delivered more quickly. In any case, our courteous Delivery Drivers will always try to contact you a day or two before the intended delivery in order to work out a delivery that suits you.

We have 3 levels of delivery charge for all home delivered items, which cover deliveries across all corners of the UK mainland. The level of delivery charge depends on the packed size of the item(s), which dictates the amount of space taken up on the delivery vehicle.

UK mainland delivery charges are thus applied as below;

1. Small Items – Bedside Chests, Lamp Tables or similar sized items – £30.

2. Medium Items – Medium Chests, Coffee Tables or similar sized items – £40.

3. Large Items – Large Chests, Wardrobes, Dining Tables or similar sized items – £50.

*Each one of our products is categorised according to its packed cubic dimensions, and the appropriate delivery charge will automatically populate at the point of check-out.

**Where multiple items are ordered, customer only pays one delivery charge. So, for example if you purchase one Bedside Chest and one Large Chest as part of the same order, you would only pay the delivery cost of the larger item.

***All orders over £500 will be delivered Free of Charge.

As with any element of our business, when it comes to home deliveries, we will always endeavour to find a solution works for the customer !

Returns

At Port de Soller, we want our customers to be delighted with their purchases. In the event that any customer, for whatever reason decides that they would like to return their purchase, we will offer a full refund of the cost of the product & return delivery charges. The only request that we make is that intended returns are notified to us no more than 14 days after the delivery is made, and that all items are returned in their original packaging.